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Packet Capture Solution
Network Monitoring Solution
SYNESIS FAQ

SYNESIS FAQ

What is SYNESIS?

SYNESIS is a packet capture appliance developed and manufactured by TOYO Corporation. SYNESIS captures all the traffic without any packet loss and enable to visualize the traffic.

If you have trouble in the network, SYNESIS support for prompt trouble shooting.

Can we see the demo?

Yes, possible.

Please contact to
synesis-web@toyo.co.jp
or SYNESIS contact form.

We use Wireshark. What is the differences between SYNESIS and Wireshark?

SYNESIS is a dedicated packet capture appliance which consists of hardware(parts) and software. Therefore, SYNESIS hardware is highly optimized to SYNESIS software to be a best system. While Wireshark is software only, you use it with your own PC or you need to find out the suitable hardware.

The data which SYNESIS captures is effectively/automatically saved in the storage without any packet loss, even at a high data rate. SYNESIS is suitable for full capturing of higher traffic(1 GbE or above), which cannot be realized by Wireshark.

Please let me know the basic workflow and the schedule until the actual deployment of SYNESIS.

A few months needed for delivery at a customer site after an order is placed with TOYO.
(It can be discussed by area and project status)

May I have a contact information for SYNESIS?

[General info]
TOYO Corporation SYNESIS
Business Unit
 
E-mail :synesis-web@toyo.co.jp
TEL : +81 (0)3 3245 1144

Where can I get the catalog (data)?

Please contact to synesis-web@toyo.co.jp or SYNESIS contact form.

This is the first time to look for a dedicated packet capture appliance. We need a support to use SYNESIS effectively.

SYNESIS has a simple and user friendly interface.(Language: English, Simplified Chinese, Traditional Chinese and Japanese.)
Besides you will find Quick Start Guide and the detailed User Guide with the product, so that you can start using SYNESIS immediately. 
Please contact to synesis-web@toyo.co.jp or SYNESIS contact form.

What we need to order from TOYO for using SYNESIS?

You can chose SYNESIS by application and portability.(SYNESIS Distributed or SYNESIS Portable)

 

【SYNESIS Distributed】

  • SYNESIS *Power cable for AC100V and AC200V are included.
  • SFP
  • Support fee (Support for Software /Hardware and Support for Hardware only are provided.)
  • Operation training (Optional)

【SYNESIS Portable】

  • SYNESIS *Power cable for AC100V is included. Please provide suitable power code on your side.
  • SFP
  • Support fee (Support for Software /Hardware and Support for Hardware only are provided.)
  • Operation training (Optional)
  • Wheeled hard case (Optional)
May I ask the training before using SYNESIS?

We can also show how to use SYNESIS with demo, but we can provide you the operational training through web with additional charge.
 

Please contact to synesis-web@toyo.co.jp or SYNESIS contact form.

Can we add extra storage after the purchase?

Please contact to synesis-web@toyo.co.jp or SYNESIS contact form.